Pleased with the product we had our first paying customer happily deploying the chatbot on their website to capture more leads for their business. This was how v1 of the chatbot looked like:įor us and our team, this seemed to be the easiest and fastest way to design a flow for the chatbot. The launch of WotNot was a whirlwind event for us. What I learned was that even the most difficult task could be overcome if we work hard collectively and consistently. It is the story of how despite many obstacles and many mistakes, we were finally able to launch and bring WotNot to life. This is a story about hardship, hard work, and perseverance. Our idea was to get started with a simple bot that could respond to basic questions and collecting user details, but quickly we realized how powerful google sheets really are.

Using Google Sheets saved us a lot of time as it had in-built features like version control, auto-save, multi-language support, etc. To reduce the need for creating UI, we thought of using google sheets to create and manage the chatbot flow. While building a platform to build chatbots, we wanted to keep things simple so we didn’t go overboard and decided to start with an MVP. That’s how we conceived the idea to build a chatbot platform called WotNot The Journey Immediately after we deployed this bot, the client started seeing exceptional results And thus we began ideating on building a chatbot platform that businesses could use to gain similar results for their business across verticals. We proposed to build a chatbot that would address this worrying issue. Due to their limited customer support staff, they were unable to answer all calls promptly, which made customers upset and they missed out on this potential revenue. One of our long-term clients approached us with a problem almost every business struggles with these days.

Nocode chatbot builder